5311 E Colonial Dr #102, Orlando, FL 32807 · Mon–Sat 10:00 AM – 7:00 PM · Sun 1:00 PM – 7:00 PMWe text you when your order is ready for pickup — usually the same day.
Included with delivery
Delivery to the room, unboxing, leveling, hookup to your existing connections and a test run
Access and servicesNeed a 3-prong cord instead? Say so in the note for the driver.
Preferred delivery date *
Earliest … · requested date only, we confirm by text
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Payment
Card, Apple Pay, Cash App Pay, Klarna and more.
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Your card is charged when you place the order. The card number goes straight to Stripe — we never see it.
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Review and sign
ConditionSold as pictured and described above. Scratch & dent marks are cosmetic; every unit is tested before it leaves the store.
Returns48-hour returns with a 15% restocking fee. Delivery, installation, parts and haul-away fees are not refundable; a $49.00 second-trip fee applies if nobody is home.
Full termsThe complete Terms & Conditions of Sale are below — please read them before you sign.
Terms & Conditions of Sale
Products and condition. Each appliance is sold in the condition stated on the invoice: brand-new, open-box, scratch-and-dent or used. Open-box and scratch-and-dent units are sold as shown and as described; cosmetic marks are not defects. Brand-new units in their original packaging carry the manufacturer's warranty; every other condition carries the store warranty in section 6.
Prices and payment. Payment in full is due before delivery or pickup unless the invoice states otherwise. Prices and delivery quotes are valid on the day of the invoice. For online orders, the units are held for you for 10 minutes while you pay and the order is confirmed when payment is received; if a unit cannot be handed over as sold, we refund it in full.
Delivery and installation. Please keep the path to the room clear and have someone 18 or older at home. Our crew connects the appliance with the hookups included in your order. We are not responsible for damage caused by existing hookups, hoses, valves or outlets, or for doors and railings that have to be removed. If nobody is home at the agreed time, a $49 second-trip fee applies before we come back.
Store pickup. Bring the invoice. The person collecting a card-paid order must be the cardholder, show a government photo ID and the card used, and sign; we record these as proof of delivery. Please inspect the appliance before it is loaded: we help load, but securing it in your vehicle is your responsibility.
Returns & exchanges. Within 48 hours of pickup or delivery, an appliance that has not been installed or used and is in the condition we handed it over may be returned or exchanged. A restocking fee of 15% of the appliance price applies to returns. Delivery, installation, haul-away and service fees are not refundable. If we collect the appliance from your home, the return-pickup fee applies. Special orders and opened brand-new units are not returnable.
Store warranty. If the appliance stops working within 30 days of purchase, call us: we repair or replace it under the store warranty at no charge. The warranty covers the working of the appliance; it does not cover cosmetic marks, misuse, or damage from an installation we did not do. Warranty details by product type are printed on the invoice.
Refunds. Refunds go back to the original payment method within 5–10 business days. Card processing fees are not refunded.
Questions, disputes and electronic acceptance. Call us first — most issues are solved the same day. These terms are shown before purchase, printed on the invoice and posted in the store. An electronic signature or an "I agree" tick has the same effect as a handwritten signature; we record the time, IP address and device.
Signature *
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Signature
This confirms your purchase agreement, not receipt of the appliance. Sign with your finger or mouse. Your electronic signature has the same effect as a handwritten one.
