5311 E Colonial Dr #102, Orlando, FL 32807 · Mon–Sat 10:00 AM – 7:00 PM · Sun 1:00 PM – 7:00 PMWe text you when your order is ready for pickup — usually the same day.
Included with delivery
Delivery to the room, unboxing, leveling, hookup to your existing connections and a test run
Access and servicesNeed a 3-prong cord instead? Say so in the note for the driver.
Preferred delivery date *
Earliest … · requested date only, we confirm by text
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Payment
Card, Apple Pay, Cash App Pay, Klarna and more.
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Your card is charged when you place the order. The card number goes straight to Stripe — we never see it.
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Review and sign
ConditionSold as pictured and described above. Scratch & dent marks are cosmetic; every unit is tested before it leaves the store.
Returns48-hour returns with a 15% restocking fee. Delivery, installation, parts and haul-away fees are not refundable; a $49.00 second-trip fee applies if nobody is home.
Full termsThe complete Terms & Conditions of Sale are below — please read them before you sign.
Terms & Conditions of Sale
Products and condition. Each appliance is sold in the condition printed next to it on this invoice: brand-new, open-box, scratch-and-dent or used. Open-box and scratch-and-dent units have cosmetic marks and are priced for them: cosmetic marks are not defects. Every unit is tested in the store before it leaves.
Prices and payment. Payment in full is due before delivery or pickup unless this invoice states otherwise. Prices and delivery quotes are valid on the invoice date. Online orders hold the units for 10 minutes while you pay; if a unit cannot be handed over as sold, we refund it in full.
Delivery and installation. Someone 18 or older must be home and the path to the room must be clear. Inspect the appliance before you sign: any new damage must be written on the delivery record before the crew leaves. Cosmetic marks on scratch-and-dent or open-box units, including marks noticed at delivery, are not grounds for a return, refund or price reduction; if the appliance does not work, section 5 applies. If our crew damages your home, we repair it. We are not responsible for damage caused by existing hookups, hoses, valves or outlets. Only the services on this invoice are included; any other work is quoted separately. If nobody is home at the agreed time, the second trip is $49.
Store pickup. The appliance is tested in front of you in the store; inspect it and sign before it is loaded. If it does not work, section 5 applies. We help load, but transport and securing it in your vehicle are your responsibility. The person collecting a card-paid order must be the cardholder and show a government photo ID and the card used.
48-hour functional refund. If an appliance does not work as it should, tell us within 48 hours of delivery or pickup. We inspect and repair it at no charge; if it is confirmed not working, we replace it or refund it with no handling fee. After 48 hours, a working problem is covered by the warranty (repair or replacement), not a refund. An appliance that has not been installed or used may be returned or exchanged within 48 hours with a 15% restocking fee. Delivery, installation, haul-away and service fees are not refundable once the unit is out for delivery. The unit comes back to the store; we can pick it up for an extra fee.
Warranty. The Warranty column of this invoice shows each unit's warranty (page 2). Most units carry the manufacturer's warranty. Units without it: the store for the first 30 days, then CPS. GE AS IS: the store for 7 days, then GE. Onpoint plan: OnPoint. The warranty covers how the appliance works; it does not cover cosmetic marks, misuse, or damage from an installation we did not do.
Refunds. Refunds go back to the original payment method within 5–10 business days. Card processing fees are not refunded.
Fair dealing and reviews. These rules are the same for every customer. A review, good or bad, does not change what you are entitled to: we do not give refunds, discounts, credits or extra services in exchange for posting, changing or removing a review. You are always free to share your opinion. We keep delivery photos, signatures and messages as the record of the sale.
Questions, disputes and electronic acceptance. Call us first: most issues are solved the same day. These terms are shown before purchase, printed on the invoice and posted in the store. An electronic signature or an "I agree" tick has the same effect as a handwritten signature; we record the time, IP address and device.
Signature *
Clear
Signature
This confirms your purchase agreement, not receipt of the appliance. Sign with your finger or mouse. Your electronic signature has the same effect as a handwritten one.
